Privacy Policy

Last updated: December 6, 2025

1. Introduction

Ileum ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Email address
  • Name (optional)
  • Account credentials
  • Payment information (processed securely via Stripe)

2.2 Health Information

To provide our IBS management services, we collect:

  • Symptom logs (pain levels, bloating, urgency, etc.)
  • Bowel movement records (Bristol stool scale)
  • Food and meal logs
  • Mood and stress levels
  • Sleep patterns
  • IBS diagnosis information

This health information is considered sensitive data and is protected with additional security measures.

3. How We Use Your Information

We use your information to:

  • Provide and maintain the Service
  • Generate personalized insights about your IBS triggers
  • Guide you through the Low-FODMAP protocol
  • Send you reminders and notifications (with your consent)
  • Process payments for premium subscriptions
  • Improve our Service through aggregated, anonymized analytics
  • Respond to your inquiries and support requests

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. We use Supabase, a secure cloud database provider, to store your information. All data is encrypted in transit (TLS) and at rest (AES-256).

We implement appropriate technical and organizational measures to protect your personal and health information against unauthorized access, alteration, disclosure, or destruction.

5. Data Sharing

We do not sell your personal or health information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating our Service (e.g., Stripe for payments, Supabase for data storage)
  • Healthcare Providers: Only if you explicitly choose to share your data with a healthcare provider through our Provider Sharing feature
  • Legal Requirements: If required by law or to protect our rights
  • Aggregated Data: We may share anonymized, aggregated data for research purposes

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt out of marketing communications
  • Withdraw consent at any time

To exercise these rights, please contact us at privacy@ileum.app.

7. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: